Colonial LifeCarroll District
Getting started

Everything you need to know, in about five minutes.

A friendly walk-through of the portal — how to sign in, find your way around, and get to the things you'll use every day.

Start the tourJump to your portal
Header works everywhere
Login, sign out, and account switching all live in the top bar on every page.
Nothing gets lost
Notes, drafts, and status changes are saved the moment you make them.
You see what you should
The portal only shows sections your role can access — no extra clutter.
Works on mobile
The layout adapts to phones and tablets so you can work between meetings.
The tour

Six steps to feel at home

None of this requires training — the portal is designed to be self-explanatory. Here's the shortest path from first click to comfortable.

Your onboarding checklist
Check off each step as you go — 6 to go. Your progress stays saved on this device.
  1. Step 1 of 6

    Sign in from any page

    Click the Login button in the top-right of the header and pick the portal that matches your role — agent, manager, or admin. Every page has it, so you're never more than one click from signing in.
  2. Step 2 of 6

    Land on your dashboard

    After signing in you'll arrive at a dashboard tuned for your role. It highlights what needs attention right now — no digging through menus to find your day's work.
  3. Step 3 of 6

    Use the left nav to move around

    Every portal has a sidebar with the sections you have access to. Click a section to open it; the page fills the main area on the right. Your top-of-mind sections are pinned near the top.
  4. Step 4 of 6

    Open a record to see the details

    Lists (leads, applications, users) are clickable. Open a row to see the full record, add notes, update status, and take the next action.
  5. Step 5 of 6

    Save as you go — drafts are automatic

    Long forms like discovery and new applications auto-save while you type. Close the tab, come back later, and pick up where you left off.
  6. Step 6 of 6

    Sign out from the header

    When you're done, open the account menu in the header and choose Sign out. Your session ends on every device tied to that login.
Jump in

Straight to your part of the portal

Click any card to open the section. If you're not signed in yet, you'll land on the matching sign-in page first, then be sent through.

Sign in to auto-select your role, or pick one above to preview.
FAQ

Answers to first-week questions

How do I get access?
Access is invite-only. Your district admin sends an invite email — click the link, set a password, and you're in.
I forgot my password.
On any sign-in page, use the password reset link. You'll get an email with a fresh link to set a new password.
I signed in to the wrong portal.
No problem — open the Login menu in the header and pick the one that matches your role. The wrong portal will simply bounce you back home.
I don't see my leads yet.
Leads appear once they're assigned to you. If your queue is empty on day one, check in with your manager.
A link sent me to a sign-in screen.
That's expected — deep links into a portal require you to be signed in. Sign in once and you'll land on the page you were headed to.
Ready to jump in?
Use the Login button in the top-right, or head back to the home page for the full overview.
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